Introduction

This Shipping Policy details how orders are processed, managed, and delivered when physical products are available. Our aim is to handle all deliveries efficiently and transparently, prioritizing customer satisfaction. Delivery times, methods, and conditions may differ based on the product type, destination, and local regulations.

Order Handling

Orders are generally processed during standard business hours once payment confirmation is received. In certain situations, extra verification may be required prior to dispatch. Processing delays can occur during weekends, holidays, or peak demand periods. Users will be promptly informed if notable processing delays are anticipated.

Delivery Options

Deliveries are coordinated through reputable postal or courier services, ensuring reliable tracking and secure transportation. Delivery options available are dependent on location and the coverage of the shipping service. Tracking information, if available, will be sent via email or to the customer account once the order is dispatched.

Expected Delivery Time

Delivery times depend on the destination and chosen shipping method. Standard shipping usually takes between 5–14 business days for domestic deliveries and 10–21 business days for international shipments. External factors such as customs inspections, weather, or carrier capacity may affect actual delivery schedules.

Shipping Limitations

Certain destinations may have specific restrictions or limitations regarding product delivery. Orders sent to remote areas may take additional time or incur extra charges. We do not ship to locations where local import or safety regulations prohibit the delivery of purchased items. Users are responsible for ensuring the accuracy and deliverability of the provided shipping address.

Lost or Damaged Deliveries

In the rare case that an order is lost or arrives damaged, users should contact us immediately. We will liaise with the carrier to initiate an inquiry and find the most appropriate resolution, which may involve a replacement or refund, based on the situation. Claims must be filed within a reasonable timeframe from the expected delivery date.

Customs and Duties

International orders might be subject to customs inspections, import duties, or local taxes, which vary by destination. These additional costs fall under the recipient's responsibility. Customs processes might also cause unexpected delays beyond our control. We advise users to review local import regulations before placing an order.

Receipt of Delivery

Once an order is delivered to the specified address and confirmed by the carrier, responsibility for the product transfers to the recipient. It's advisable to track shipments regularly and ensure someone is available to receive the delivery. We cannot guarantee additional delivery attempts for incorrect or incomplete addresses.

Policy Modifications

This Shipping Policy may be updated periodically to reflect changes in logistics providers, delivery conditions, or operational improvements. The most recent version of the policy will always be available on this page with the current effective date indicated. Continuation of website use after updates signifies acceptance of the revised terms.